Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Groupbooka marketplace ("Platform"). By using the Platform, you agree to these Terms.

1. The Platform

Groupbooka is a curated marketplace that connects buyers planning group experiences with independent venues, restaurants and experience providers ("Vendors"). Groupbooka is not the provider of the experiences listed; Vendors are responsible for delivering the booked service.

2. Bookings & deposits

When you submit a request to book, the Vendor will issue a quote. To confirm the booking you pay a deposit through Stripe. The deposit is held against the final invoice, of which Groupbooka retains a commission. Refunds and cancellations are governed by the Booking Terms.

3. Anti-circumvention

Until a deposit is paid, contact details for Vendors are not shared. You agree not to use the Platform to identify and then transact off-Platform with Vendors first discovered via Groupbooka.

4. Acceptable use

• No fraudulent requests or impersonation.
• No scraping or automated data collection.
• No content that infringes third-party rights.

5. Liability

Groupbooka acts as an introducer and payment facilitator. We are not liable for the quality, safety or legality of the experiences provided by Vendors, except where required by applicable law.

6. Changes

We may update these Terms from time to time. Continued use of the Platform after changes constitutes acceptance.